Returns & Refund Policy

Pre Purchase Questions

Remember, if you have any questions before or after your purchase just ask! I've built our company on providing our customers with the best products and the best support that we can, and we'd love to show you that we're 100% committed to you our customer.

We stand by our 60 Day 100% Money Back Guarantee. We are totally committed to ensuring you are 100% satisfied.

Before you request a refund

If you're having difficulty using or getting the desired results from any of our products, just let us know! You may want to take advantage of our free technical support which is available to all our registered members email us or phone ++64 9 832 4952

We're committed to our Money Back Guarantee Policy!

If you have purchased one of our products and found out later that it might not be the right choice for you, (hey, we have all been in that situation) I believe that you shouldn't be stuck with a product that doesn't fit your needs. Quite often you will find we have other suitable products that I will gladly exchange for you.

Refund Request

If you ever do need a refund on anything you purchase from us (our current refund rate is less than 1%), you'll be glad to know that the process is easy, simply email us with your purchase details within thirty (30) days of your purchase. Next send back your purchased item along with a note with your name, invoice number, email address, bank account details and phone number. You can return the items to the following address:

Attention: Mediceuticals Refund
Postal Address:
P.O. Box 14860
Panmure
Auckland 1741
New Zealand

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